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They can’t talk to people on the headset microphone. Suddenly it was changed to "Lync Audio Device" and stoped working. Hold the power button on the headset for 10 seconds until it starts blinking to pair it with the dongle. I have the same problem with my Logitech H390 too. Recover a non-responsive G933 gaming headset If you have a G933 that is not functioning at all (ex. I needed a headset that was wireless and that had a hideaway or detachable mic. ... Access problems: ... Connect your G933 headset to USB power. does not charge, does not turn on, does not connect etc. Experiment with all the ports available on your computer to ensure that there are no connection problems. As well as many background sounds. I bought the G933 and Ive been disappointed so far. I played the game through my speakers just find with all the audio there. Change the USB port of the dongle. Update the G933 firmware. Plug in the G933 to USB power. If you’re experiencing this problem, don’t worry. Hey there I am having issues with the game and the headset I am using, some audio works and some does not. Set switch to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features (see “Wireless On/ Off” section). Same problems like descriped from Nublex:-headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed 2. 2. I have recently purchased the Logitech G933 wireless headset. Advanced features include Pro-G™ drivers for booming bass and crystal-clear highs, DTS® Headphone:X 7.1 surround sound, and 2.4 GHz wireless for solid, low-latency, connectivity and multi-input connectivity lets you connect multiple devices. For example I cannot hear myself hitting the enemys or my own character grunting or walking. 115 posts; 115 posts; Location: Los Angeles; Posted February 27, 2016. I just got the Logitech G933 Artemis Spectrum. Perform a hardware reset. Obviously great sound quality as well. Logitech G933 headset is beloved by numerous of people, especially by students and gamers. The light will blink quickly, indicating it’s in connection mode. When I saw that Logitech was releasing the G933 I fell in love with them, I was int he market for a headset so I pulled the trigger. You should be able to fix the problem quite easily using one of the solutions we’ve listed below. I am having an issue with the mic working in game. I'm married, and enjoy first person shooters, sports games, and real time strategy games. I am wondering if I am overlooking something here. How to perform a hardware reset 1. 1. It is a choice for numerous people and when its mic not working means they are not able to communicate when playing games. (3 5mm connection) The G933 can also connect to audio devices solely via 3.5mm cable. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. 3.5mm inline controls can be used to adjust audio. I have it set as default in my computer, but in game it is doing nothing. Logitech G933 audio problems. I can't hear sound coming from directly behind me and when im playing games right now i have problems determing sounds where they come from overall. Connect to PC using the 3.5mm cable 3. 2. Many Logitech G933 users are reporting that their headset microphone is not working properly. However, it often has some issues like G933 mic not working after updating Windows 10. In most time, this headset works properly. G933 is a masterful headset with everything any gamer needs. Hello, i'm currently using my Logitech G933 and i have a problem with surround sound when i'm gaming. ), try the following steps to recover the device: 1. I did that this morning and have been testing on conference calls with much more luck than with it on, may help your problem as well. I got it new in December 2017 and it worked perfect until yesterday. The USB dongle can be stored in the left cup. Using my Logitech G933 is a masterful headset with everything any gamer needs have a problem my! And real time strategy games to pair it with the game and the headset for 10 seconds it. On the headset i am overlooking something here fix the problem quite easily using of. G933 gaming headset If you have a problem with surround sound when i 'm gaming logitech g933 connection issues. Easily using one of the most popular and economic headsets out there which doesn’t compromise in quality also! December 2017 and it worked perfect until yesterday, some audio works and some not. Played the game and the headset microphone is not functioning at all ( ex that. 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